An elderly dementia sufferer left for hours in Antrim A&E. The Trust said shouldn't have been there. The ambulance service disagree. #BBCNolan

Can you imagine a situation where your elderly mother suffered with dementia and had a fall, was taken to hospital and left alone and confused and frightened in a corridor in A&E. That's what happened to Michael's 79 year old mother last week.

Michael is on the line, with Olive MacLeod - executive director of nursing and user experience.