Helio Fred Garcia Knows That When Crisis Strikes, So Can You!

Every single day of our lives we face decisions–some benign and some potentially damaging. But when those decisions affect our bottom line, not reacting, or reacting inappropriately, can have dramatic ramifications on our businesses. To make sure you are prepared to act under crisis, Women Worldwide is speaking with Helio Fred Garcia.   Fred is a coach, counselor, teacher, speaker, and highly respected author writing on the topics of decision making, leadership, and crisis management. He is a professor at the NYU Stern School of Business, and Columbia University School of Engineering. Fred is also the President of the crisis management firm Logos Consulting Group, and the Executive Director of the Logos Institute for Crisis Management & Executive Leadership. Through this role, he has helped leaders build trust, inspire loyalty, and lead effectively for over 35 years, and although he is based in New York, his reach is wide and global! He is published in multiple languages in multiple countries and has served clients on 6 continents.   We are very lucky to have Fred here with us sharing his journey, his expertise, and his wonderful advice. Stay tuned to learn more about crisis management, building trust, how Fred has systematized the common sense steps that will help you succeed, and even getting the outcome or job you want! In This Episode The Typical American Immigrant Story Leadership in Crisis and Building Trust Ethics in Business Scandal, The Power of Social Media, and Reputation Management Systematizing Common Sense and Succeeding Quotes in This Episode “I have a vivid memory of when President Nixon resigned. I waited for the planes in the sky and the tanks in the street–and they didn’t come–and I thought, ‘Wow, a change of government of a corrupt presidency without soldiers in the street. I want to be a part of this.’” —H. Fred Garcia   “A lot of what I do is based on the feeling of helplessness as a kid and the recognition that one individual could rescue me and put me on a path, and I’ve spent the better part of the last 38 years of my career helping people in adversity get past that adversity.” —H. Fred Garcia   “Leaders of institutions are reluctant to follow common sense because they don’t necessarily recognize it [...] so I systematize the common sense and illustrate it with examples.” —H. Fred Garcia   “Mental readiness is an attribute of leadership and [...] it starts with emotional discipline and [...] one of the things it consists of is the ability to contain the panic, and the anxiety, and the fear that happens in the moment of crisis.” —H. Fred Garcia   “Early in my career a very wise headhunter [...] said ‘Let me give you some career advice, [...] it’s a fundamental mistake to market yourself based on your experience, because then you’re just applying for the last job you had, instead you need to market yourself based on your ability, and the experience is a very slight proxy for your ability, but find other ways to demonstrate your ability and people will want to do business with you because of what you can do, and not because of what you have done.” —H. Fred Garcia Resources Fred’s Twitter and LinkedIn Logos Consulting Group The Agony of Decision: Mental Readiness and Leadership in a Crisis BOOK The Power of Communication: Skills to Build Trust, Inspire Loyalty, and Lead Effectively BOOK