Ecosystem 18 - Helen Birley - creating a hospital coordination centre to improve patient flow

Recorded on 27 March 2019 during Ecosystem 18 at Haydock Park Racecourse .

Helen Birley, Clinical Lead for the Coordination Centre at the Countess of Chester Hospital NHS Foundation Trust, talks about how the experience of an elderly patient who had a 106-day hospital stay prompted a review that led to the development of the coordination centre. This ‘air traffic control’ system uses teletracking to allow managers to know where patients are at all times and aims at maximum operational transparency.

Ecosystem 18 was part of a series of events promoting digital health innovation in healthcare, run by the Innovation Agency, the Academic Health Science Network for the North West Coast.