Dispatches From the IRS Customer-Service Line

The IRS is struggling with a lack of staff and funding, which is making it even harder than usual for taxpayers to get timely customer service. WSJ tax reporter Laura Saunders knows this firsthand. She joins host J.R. Whalen to discuss her experience of waiting several hours in line to get assistance at an IRS office.

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The IRS is struggling with a lack of staff and funding, which is making it even harder than usual for taxpayers to get timely customer service. WSJ tax reporter Laura Saunders knows this firsthand. She joins host J.R. Whalen to discuss her experience of waiting several hours in line to get assistance at an IRS office.

Learn more about your ad choices. Visit megaphone.fm/adchoices