Need to Call the Airline? Don’t Use the Phone.

Airlines have been plagued by delays and canceled flights this year, causing many passengers frustration when they try to reach customer service. WSJ travel columnist Dawn Gilbertson joins host J.R. Whalen to discuss what passengers should expect, and options to consider aside from sitting on hold.

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Airlines have been plagued by delays and canceled flights this year, causing many passengers frustration when they try to reach customer service. WSJ travel columnist Dawn Gilbertson joins host J.R. Whalen to discuss what passengers should expect, and options to consider aside from sitting on hold.

Learn more about your ad choices. Visit megaphone.fm/adchoices