Insurers rejecting claims after branding them as ‘unreasonable’ a key cause of heartburn | Simply Save

IRDAI has set up a committee to recommend simpler policy wordings in insurance contracts. In a conversation with Moneycontrol, Shilpa Arora, COO at InsuranceSamadhan explains why clauses such as ‘reasonable and customary’ charges, proportionate deduction due to room rent capping and co-pay should be spelt out prominently in the insurance contract, and in an easy-to-understand language, instead of technical jargon. Tune in