Vulnerability Can Hurt Leaders, Unless They Do This

Should a leader show vulnerability? That depends on how they do it, says leadership expert Jacob Morgan, author of the book "Leading with Vulnerability." He interviewed 100 CEOs and surveyed 14,000 employees, and found that, depending on how a leader shows their vulnerability, people are either more drawn or more distrustful of them. In this episode, Morgan explains how to use vulnerability smartly — as a way to build trust, not as a way to unburden yourself.