Customer Service Red Flags For Your Shop

Bruce and Steven discuss a great article on Customer Service in our industry by Ink Kitchen. They interviewed Zach Corn of Barrel Maker Printing and he shared some key insights in hiring and sustaining a successful customer service team.

The pod duo also discuss planning for the slow months and what to look for in the next year!

Ink Kitchen Article: https://inkkitchen.com/industry-specific-customer-service-overview/